Reviews
We treat every client whether big or small with the same friendly customer service.
G. B.
16:24 11 Mar 23
Amazing shop. Guy was great and explained everything to us. Gave us a perfect deal and everything we needed. Highly recommend. Amazing customer service
margaret hagerman
20:05 16 Feb 23
It was a little while but it finally came
Mike Dahil
20:14 14 Feb 23
Knowledgeable, quick, and responsive service. Karen helped us replace a 20+ year old Central Vac with a brand new Canavac with ease.
Arnold Strub
17:51 25 Jan 23
Worked great the first time. Fully compatible with my Beam.
Ian Hannah
22:47 12 Jan 23
Excellent service and choice in shop as well as online. They are considerably better than the options downtown and worth the drive to Markham. The online delivery was fast and very well packed. Highly recommended .
Christine Alexopoulos
18:10 31 Dec 22
Amazing customer service!!! The installer, Steve, is professional, friendly and efficient! Very very pleased with everything!!!
Mr Mark
16:47 17 Dec 22
Excellent online store with very prompt delivery. I will most certainly be using vacmaster again.
Tianyi Wang
01:16 11 Nov 22
Great service! Great item!
New Village Homes Inc.
00:14 30 Oct 22
Very knowledgable in the business, we appreciated the team answering our questions and offering us complimentary troubleshooting on our vacuum! Thank you VacMaster team, we will be back indefinitely and recommending your store to all our friends and family. Love to support local Markham!
Steve Draga
20:41 22 Oct 22
Everything works perfectly. No issues at all
Craig Woodhall
19:21 11 Oct 22
GREAT company. Owner answered all my questions, guided me in my purchase and shipped extremely fast. Great prices, great guy, will be my go to from now on. Thanks again!
Richard Ong
19:31 28 Aug 22
Fast and Fantastic work done! Got both older Hoover vacuums back in working order this week within a few days at a very reasonable price. I am quite pleased with the work that was done.
Julie Bélanger
00:50 15 Aug 22
(Translated by Google) Excellent service and fast delivery!(Original)Excellent service et livraison rapide!
Don DeGrandis
11:16 12 Aug 22
Great service prompt delivery
MELANIE ROACH
17:19 27 Jul 22
Absolutely the best customer service you will ever find. The owner was knowledgeable, honest and went over and beyond to replace my previous purchase (Hoover rug shampoo) that I bought from them. I highly recommend Vacmaster for all your vacuum needs.
Farzaneh Sabzeh
13:25 19 Jul 22
This was by far the best stress free experience with a household item. I walked in and they helped me immediately with the central vac I needed. I was sold with his authenticity, honesty, knowledge, and experience. Truly exceptional service..thank you
Marc Charbonneau
15:09 05 Jul 22
Evan Miles
19:13 28 Jun 22
reasonable pricing, prompt delivery and great communication
Claudie
13:10 07 Jun 22
(Translated by Google) Competitive price and fast delivery. I recommend this site.(Original)Prix compétitif et livraison rapide. Je recommande ce site.
Daniel Crothers
18:55 17 May 22
HAD THE MODEL I WAS LOOKING FOR AT A BETTER PRICE OTHER DEALERS WERE UPTO 6 MONTH BACK ORDER AND 20 % MORE WOULD HIGHLY RECCOMEND!
Donald Nicolson
18:49 13 May 22
Good online help and delivered fast.
Alex Joseph
16:59 19 Feb 22
Bradley Luft
17:38 06 Dec 21
Very friendly, helpful and believe them to be honest and sell you the right product or service. They confirmed what I had already discovered on line, and we replaced powerhead on an extremely old Sebo. Old one could no longer get parts. They had one in stock that fit perfect and works great.Better than old one. The price was same as available on line. So was better with no waiting and shipping costs. With them selling to us, we also qualified for the 10 year extended warranty for free because they are a full service dealer? That was bonus did not expect.Was very happy with them.
johnny fong
16:35 16 Nov 21
helpful & friendly service, candid answer for my questions
Paul Spafford
14:53 11 Nov 21
rick coady
22:28 03 Nov 21
They were closed, I never noticed as its a different time zone, the lady answered the phone in her car while driving home,She took my order and shipped it the next day. My only complaint was $10 shipping via purolator for one tiny belt but they don"t like Canada post.
Norma
01:04 29 Oct 21
Great service, fast delivery and awesome products
Danielle Plaunt
14:57 18 Oct 21
I was prepared to go and drop some coin on a high end brand name vacuum. Decided to call the experts and I’m so happy that I did. Not only did I save a ton of money I got a better vacuum also. Fast, efficient and so knowledgeable. Why would you go anywhere else?
SURF GHOUL
10:44 14 Oct 21
Everything arrived quickly, intact and at a reasonable price.
Alain
23:26 16 Aug 21
all metal construction, need to say moreperfect online transaction delivery installand saved 30% over landkird owned businessessatisfied.
Don Smaglinski
15:59 13 Aug 21
Prompt and speedy response. Very impressed!
Isabelle Ouellet
14:07 08 Aug 21
I bought a stair tool air turbine. I am very happy with my purchase, the product quality is very good and it was delivered very quickly. I highly recommend this store!
renato venuto
17:19 31 Jul 21
Rui Fernandes
20:51 20 Jul 21
Amazing
Wendi Hollmer
23:34 05 Jul 21
Excellent service! Delivery in one day via Purolator. Vacuum hose and accessories are a GREAT value for the price! Don’t hesitate to buy there central vacuum hoses and accessories.
Peter Greco
20:37 05 Jul 21
Chrys de Silva
20:13 29 Jun 21
Akshaya Sekar
23:01 14 Jun 21
dimitri nassis
01:13 08 Jun 21
Great service and fair prices.
Suzette Caasi
18:45 05 Jun 21
Mody Oumar Barry
11:58 31 May 21
(Translated by Google) Fast delivery, excellent products, excellent value for money....I am satisfied with the company and the product purchased(Original)Livraison rapide, produits excellents, excellent rapport qualité prix....Je suis satisfait de la compagnie et du produit acheté
Margaret Reilly
19:26 18 May 21
Speedy and efficient!
Paul Jefferies
11:39 15 May 21
Martial Cadieux
15:09 12 May 21
Happy with this product meets my expectations and fast deliverythank you vacmaster
John Dales
04:16 07 May 21
Excellent service, items were ready 24 hours after online orders were made.
Kevin Ramdas
13:50 23 Apr 21
Superb service. I bought a Central vac hose from Vacmaster about a year ago. We had some issues with the hose and communicated with the Vacmaster team. They were able to help us with the issue and replace our hose. I wasn't expecting that level of customer service. It's one of those times that I'm glad that I didn't buy from Amazon. Thanks Karen.
Carol Ortelli
17:27 09 Jan 23
Works great, and delivery was quick and efficient.
Jim Thom
22:15 16 Nov 21
Good service product suitable small issue with courier.
Sophie Théberge
22:41 18 Jun 21
(Translated by Google) It's a good product, I like how my new hose and accessories work(Original)C'est un bon produit, j'apprécie le fonctionnement de mon nouveau tuyau et accessoires
Rhonda D
15:15 28 Nov 22
Customer service was challenging. Website chat feature to ask questions didn’t work, so I ended up having an email conversation to get help. Person emailing gave vague answers to my questions so I’d have email back asking the same things over and more pointed to get a partial answer. I ended up doing my own research on what parts I needed (service personnel thought I didn’t have enough info for them to help me, but they just didn’t ask me enough questions). I was able to confirm parts on my own with my vacuum model number and brand. I only completed an order with this company because at the time their sale price was what I could afford to get the vacuum parts needed.Two stars for a great sale price and quick shipping. Minus 3 stars for frustrating service.
